Be sure to get your new Medicare card before the new year! Also, update your patients’ records before the office is hit with many new patients and appointments when the new year comes. Read below for more information from MLN Connects.

Do not wait. Update your patients’ records and use Medicare Beneficiary identifiers (MBIs) now, before you are busy with other patient insurance changes in January.

We encourage people with Medicare to carry their cards with them since we removed the Social Security Number-based number; if your patients do not bring their Medicare cards with them:

  • Give them the Get Your New Medicare Card flyer in English (or Spanish).
  • Use your Medicare Administrative Contractor’s look-up tool. Sign up for the Portal to use the tool.
  • Check the remittance advice. Until December 2019, we return the MBI on the remittance advice for every claim with a valid and active Health Insurance Claim Number (HICN).

Starting January 1, you must use MBIs to bill Medicare regardless of the date of service:

  • We will reject claims submitted with HICNs with a few exceptions
  • We will reject all eligibility transactions submitted with HICNs

See the MLN Matters Article for answers to your questions on using MBIs.

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