TriCare is changing contractors! TriCare’s new carrier/contractor will be Health Net Federal Services. In the process of changing they are re-contracting and re-credentialing the provider network. Please be careful to fully read the new TriCare contract and make your on-going participation decision. If you need assistance, please do not hesitate to call us. We are always happy to help!
As the longest serving managed care support contractor for TRICARE, the Department of Defense’s (DoD) uniformed health care program, Health Net Federal Services, LLC (HNFS) is honored to provide health care services to active and retired military service members and their families.
TRICARE is currently managed in three regions in the United States (North, South, West), with HNFS managing the TRICARE North Region since 2004. In 2017, these regions will condense to two – TRICARE East (merges the current North and South regions) and TRICARE West – under the next iteration of TRICARE known as T2017.
In July 2016, the DoD awarded the T2017 TRICARE West Region contract to HNFS, with health care delivery expected to start mid-2017. We welcome the opportunity to support our service members and their families in the TRICARE West Region and invite you to join our provider network as we carry on the vital mission of the TRICARE program. TRICARE covers a wide range of health care benefits you can help us deliver. Together, we can continue to provide health care excellence for our nation’s best.
Health Net Federal Services currently completes processing of clean claims for our TRICARE North Region providers in less than five days and offers online self-service tools to streamline your TRICARE transactions. Our TRICARE network providers agree to use Web-based tools to check beneficiary eligibility, validate whether a service requires prior authorization, submit prior authorization and referral requests, and submit claims electronically. In addition, network providers must agree to accept a discount off the TRICARE maximum allowable charge.
Please review the T2017 Frequently Asked Questions (FAQs) on the back side of this letter (see flier, right) and the enclosed Join Our Network form. To join the HNFS network, complete and return the form to request a T2017 Network Provider Agreement. Health Net Federal Services greatly values your commitment to the health and well-being of our active and retired service members and their families. Please contact us at HNFST2017ProvRel@Healthnet.com with questions not addressed in the FAQs.